After completing this module, students will be able to: Use Microsoft Message Queuing to build scalable applications. Diagnose and tune applications by using event logs, performance counters, tracing, and Windows Services. Describe the following testing tools: Visual Studio Analyzer and Application Center Test.

This video shows how to use the mail merge feature in Microsoft Word and in later versions of Word to create form letters.

This video shows how to defragment your disk drive volumes and describes the limitations of using Disk Defragmenter Microsoft Management Console (MMC) that is included with Windows.