Administering Microsoft Systems Management Server 2.0


In this course you will learn how to discover and install clients, distribute software to client computers, collect hardware and software inventory, use software metering features, and use the remote tools. Students also will learn to troubleshoot common errors using Microsoft Systems Management Server (SMS) 2.0.
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At Course Completion

At the end of the course, students will be able to:

    List and describe the elements that make up an SMS 2.0 site.
    Discover and install an SMS client.
    Collect and view hardware and software inventory.
    Distribute software to selected resources (computers, users, user groups).
    Configure and use software metering.
    Produce database reports.
    Configure, install, and use remote tools.
    Troubleshoot common problems with inventory collection, software distribution, remote tools, and software metering.

Prerequisites

Before beginning this course, students should:

    Experience installing and configuring software applications and Microsoft Windows NT® operating systems
    Experience helping end users solve computer problems
    Pass the Networking Essentials certification exam or equivalent knowledge

Course Outline

Module 1: Introduction to SMS 2.0

Microsoft Systems Management Server 2.0 features
Elements of an SMS 2.0 site
SMS site hierarchies
Web-Based Enterprise Management (WBEM) concepts
SMS Administrator console

Module 2: Discovering and Installing Clients

Discovery, assignment, and client installation
Assigning resources to sites
Configuring discovery methods
Installing clients
Troubleshooting client installation

Module 3: Collecting Hardware and Software Inventory

Collecting hardware inventory
Collecting software inventory
Belonging to multiple sites
Viewing inventory data
Troubleshooting inventory collection

Module 4: Querying and Reporting Data

Querying the site database
Reporting data using Crystal Info
Reporting data using other tools

Module 5: Distributing Software

Overview of software distribution
Creating packages and programs
Defining collections
Advertising programs to a collection
Running advertised programs at the client
Troubleshooting software distribution

Module 6: Using SMS Installer

Installing SMS Installer
SMS Installer environment
Creating an Installer executable file
Testing the Installer executable file
Compiling the script file
Rolling back an application
Patching an application installation

Module 7: Using Software Metering

Configuring software metering
Using software metering
Troubleshooting software metering

Module 8: Remotely Supporting Computers with SMS

Network Trace
Health Monitor
Introduction to the remote tools
Configuring remote tools
Using remote functions
Multiple-site issues
Troubleshooting the remote tools