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Audience
This course is intended for students who fall into the Northwest Center for Emerging Technologies (NWCET) Network Design and Administration occupation cluster. Within this occupational cluster the ideal student would have the following critical work functions (those work functions associated with the MOM product):
Perform analysis and design
Perform configuration and implementation
Perform monitoring and management
Perform administration and maintenance
Ideally, students will have experience in enterprise data centers, departments within large enterprises, or in companies managing servers for 100 or more client desktops.
At Course Completion
At the end of the course, students will be able to:
Identify the features of MOM 2000 that support operations management.
Identify a MOM deployment that provides a distributed operations management solution.
Perform a custom installation according to specified configurations and prerequisites.
Install and configure agents.
Use MOM groups to apply processing rules for events.
Create alert, event, and performance processing rules.
Plan and configure MOM for complex situations.
Use predefined reports to view collected data and provide access to reports through a Web interface.
Prerequisites
Before attending this course, students must have:
Familiarity with configuring Microsoft Windows® 2000.
An understanding of network infrastructures.
Familiarity with domains and the Active Directory™ directory service.
Knowledge of how to create and manage users, groups, and computers in a domain.
Course Outline
Module 1: Introduction to Operations Management
Operations Management Overview MOM 2000
Defining operations management
Describing MOM 2000
Defining business requirements for MOM 2000
Describing the MOM 2000 feature set
MOM Events
Describing events and event processing
Describing management packs.
Comparing MOM and Microsoft Systems Management Server (SMS).
Module 2: MOM Components
MOM Architecture
Business Logic Components
Data Components
Presentation Components
Configuration Groups
Module 3: Installing MOM
System Requirements
MOM Service Accounts
Installation Scenarios
Installing MOM
Post-Installation Tasks
Uninstalling MOM
Module 4: Installing Agents
Introduction to Agents
Installing Agents
Pushing agents to monitored systems
Configuring Agents
Uninstalling agents
Module 5: Using MOM Groups
Introduction to MOM Groups
MOM Providers
Defining and creating computer groups.
Processing Rules
Defining and creating providers.
Notification Groups
Using notification groups to send e-mail.
Module 6: Processing Events
MOM Event Processing Rules
Creating and managing event processing rules.
Types of Event Processing Rules
Types of Responses for Event Rules
Using filtering to reduce the number of events processed.
Using event processing rules to respond to types of events.
Using custom scripts to respond to events.
Module 7: Alert Processing Rules
MOM Alert Processing Rules
Creating Alert Rules
Responding to Alerts
Module 8: Performance Processing Rules
MOM Performance Processing Rules
Defining performance processing rules.
Creating measuring rules.
Creating threshold rules.
Module 9: Complex Configurations
Common Enterprise Management Scenarios
Highly Reliable Monitoring Systems
Database Maintenance
Module 10: Using Reports
Introduction to Reports
Long-term Availability of Data
Using predefined Access 2000 reports.
Creating HTML reports.