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Marketing Role

The Learning Plan for a Marketing Manager role is for individuals who are responsible for driving demand/interest for Microsoft Dynamics with business customers and partners. Marketing Managers formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.

The following courses prepare you for this certification:

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36524-Voice of the Customer in Microsoft Dynamics 365 for Customer Service

The focus of this course is on how the platform tools that are provided can be leveraged to create surveys, customize surveys with themes and images, configure questions, and control how surveys are distributed.

36541-Extending Functionality in Microsoft Dynamics 365 for Sales and Customer Service

The focus of this course is on building advanced solutions, without the need to custom development, building Modular Apps, Creating Business Processes that span multiple applications, and triggering Dynamics 365 functionality for external applications.