Customer Insights

Dynamics 365 Customer Insights: Empowering Functional Consultants and End Users

Transform your customer data management with Dynamics 365 Customer Insights. This comprehensive course is designed for both functional consultants and end users, providing you with the tools and knowledge to optimize your customer insights and engagement strategies.

Our videos in this category empower you to:

• Gain a fundamental understanding of Dynamics 365 Customer Insights.
• Learn how to unify customer data from various sources to create a comprehensive view of your customers.
• Utilize predictive intelligence from AI and the Internet of Things (IoT) to enhance your customer engagement strategies.

Our videos are based on live demonstrations, offering real-life scenario demos to ensure you can apply what you learn directly to your work environment. Whether you're a consultant looking to implement best practices or an end user aiming to improve daily operations, our self-paced videos will help you stay ahead and be more productive.