Boost your career with a Microsoft certification to become a Functional Consultant
Microsoft exams help you differentiate yourself and validate your knowledge and skills.
If you desire to become a functional consultant or an efficient end user, you journey starts here! First you need to pass the optional fundamentals and mandatory core exams.
Browse our self-paced online training videos with unlimited playback during the length of your subscription, to learn new skills that may better prepare you for your career and lay the foundation for success on our certification exams.
You can choose to pass one or more exam(s) listed below after passing related core exam to become a functional consultant associate.
This course is a prerequisite for the following role-based Microsoft Dynamics 365 certifications: Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate, Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate, Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate and Microsoft Certified: Power Apps + Dynamics 365 Developer Associate. As a Functional Consultant, the candidate for this exam is aware of bundled versions of features but does not primarily work with these bundled products. Candidates are primarily responsible for configuring the system to meet client needs, performing design tasks related to implementing new features and functionality, and implementing and testing system changes. Candidates plan the functional design for solutions, implement an application lifecycle management (ALM) process, migrate data and objects from legacy and external systems, integrate Power Platform with other systems, and manage the Power Platform environment.
This course is a prerequisite for role-based Microsoft Dynamics 365 certifications, such as Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate; Microsoft Certified: Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate; Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate; and Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer. Candidates for this exam are Functional Consultants who analyze business requirements and translate those requirements into fully-realized business processes and solutions that implement industry best practices. Candidates serve as a key resource in implementing and configuring applications to meet business requirements. Candidates for this exam have a fundamental understanding of accounting principles and financial operations of businesses, customer service, field service, manufacturing, retail, and supply chain management concepts. Candidates for this exam typically specialize in one or more