Overview
This course provides hands‑on, scenario‑based training for Returns, Order Holds, Disposition Codes, Item Arrival, Quarantine Orders, Charges, and Commission Reversal in Microsoft Dynamics AX 2012 R3. You’ll learn how to manage returns, control order processing, handle inventory arrival, apply charges, and manage quarantines.
What You Will Learn
Return order setup & processing
Order hold logic
Disposition codes
Item arrival & registration
Quarantine orders
Charges setup & automatic charges
Commission reversal
Sales order picking & delivery controls
Reservations & serialized inventory
Course Overview
This module includes hands‑on demonstrations of:
Creating return orders
Item arrival & receipt registration
Quarantine order processing
Order hold workflows
Disposition code usage
Charges configuration
Commission reversal
Sales order picking & delivery scheduling
Outcome
By the end of this course, you’ll be able to confidently manage returns, order holds, disposition codes, item arrival, quarantines, charges, and commission reversal in AX 2012 R3.
